Are you ready to trade the cubicle for the rock and roll lifestyle? The Pabst Theater Group—the force behind some of Milwaukee’s most iconic venues like the Pabst Theater, Riverside Theater, and Turner Hall Ballroom—is looking for a Digital Content Coordinator to be the voice and visual pulse of our legendary brand.

This isn't your grandma's desk job. This is your backstage pass to the electric, dynamic, and ever-evolving live concert industry!

The Gig: What You'll Be Doing
Forget boring social media updates. You'll be on the cutting edge, turning fan excitement into digital gold. Your mission, should you choose to accept it, is to fuel the hype and drive ticket sales for hundreds of concerts, comedy shows, and special events annually.

Content Architect: Collaborate with the Marketing Team to brainstorm, develop, and execute groundbreaking content strategies that stop the scroll and turn viewers into concert-goers.

Social Media Maestro: Own and operate all our key digital channels—Facebook, Instagram, X, TikTok, and LinkedIn—keeping them vibrant, relevant, and buzzing. You’ll be the first to jump on new trends, features, and platforms.

Brand Guardian: Ensure the unmistakable, consistent, and energetic voice of the Pabst Theater Group shines through every post, tweet, and blog entry.

Visual Virtuoso: Flex your creative muscles by assisting with light graphic design tasks to produce compelling, eye-catching imagery that complements our stellar video and photo content.

Trend Hunter: Live and breathe the social landscape. You’ll be constantly researching new platform developments, algorithm shifts, and content best practices to keep PTG ahead of the curve.

The Encore: What You Get
This is where the job goes from great to legendary.

You’re not just an employee; you’re an insider. As our Digital Content Coordinator, you’ll receive free access to concerts, shows, and events across all our venues. Get to know your favorite bands and performers from the front row—or even backstage—and leverage that excitement to create authentic content.

If you’re a passionate, trend-savvy, and highly organized digital storyteller who thrives in a fast-paced environment and wants to make noise in the entertainment world, then let's talk.

APPLY NOW and start your career in the most exciting industry there is!

PRIMARY PURPOSE: The Digital Content Coordinator collaborates with the Marketing Team to develop new content ideas and concepts for Pabst Theater Group (PTG Live Events LLC). A key component of this job requires staying up to date on new developments in social media. This position is responsible for developing and executing content on our social media channels which includes Facebook, Instagram, X, Tik Tok and LinkedIn, as well as the company’s Blog. The Digital Content Coordinator helps to ensure that the voice of our brand is consistent throughout all platforms.
 

MAJOR DUTIES AND RESPONSIBILITIES:

• Posts relevant content for over 500 events per year across all social media platforms.
• Meets deadlines for social posts that are communicated by PTG team members and Artists’ teams.
• Creates organic social media content across all platforms.
• Handles community management on all social media platforms.
• Sets up and executes social promotions for followers.
• Handles scheduling for photographers and ensures photos are approved by tours if needed.
• Creates Facebook photo albums for each show.
• Writes and schedules messaging for digital marquee.
• Writes and schedules content for the Green Room Blog.
• Researches what other brands are doing in the digital content space and provides recommendations.
• Tracks quarterly, semi-annual, and annual growth of all social media pages and Blog.
• Organizes monthly calendars for coffee shops and retail distributed by our volunteer team.
• Organizes monthly record store promotions.
• Handles special projects as assigned.
• Provides assistance with graphic design as needed.
• Adheres to all safety standards
• Performs other job duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

• High School diploma or GED.
• 2 – 4 years of experience in digital or content marketing, multi-media marketing, and/or advertising.
• Professional level understanding of social media measurement, publishing platforms, and content management systems.
• 2 years of experience with social media scheduling and listening tools.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in communications, graphic design or similar from an accredited college or university.
• 2 – 3 years of experience with Adobe Creative Suite.
• Meta Certification.
• Experience with design principles.
• Experience with Canva design tool.

GENERAL SKILLS/QUALIFICATIONS:

• Team player.
• Ability to prioritize.
• Able to multi-task.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills.
• Ability to work with a wide range of people from a number of diverse backgrounds.
• Excellent verbal and written communication skills.
• Ability to work well with others and collaborate with multiple departments.
• Organized with attention to detail.
• Community-minded.
• Proficiency with Google Forms and Gmail.
• Knowledge and interest in popular culture and live entertainment.
• Strong work ethic.
• Strong organizational skills.
• Ability to work autonomously.
• Strong analytical skills.

PHYSICAL REQUIREMENTS:

• Able to regularly lift and/or move up to 15 lbs. and occasionally lift and/or move up to 25 lbs.
• Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus.
• Regularly required to sit, stand, walk, talk, and hear.
• Occasionally required to bend, twist, climb, kneel and balance.
• Occasionally required to use hands to grasp, reach and operate objects, keyboard, or controls.
• Must comply with any safety or PPE requirements.

Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

WORK LOCATION(s) and SCHEDULE: The majority of the work for this position is performed Monday – Friday on first shift at the Pabst Theater Group corporate office in downtown Milwaukee. However, the position also occasionally requires work to be performed in the evenings or on weekends at any of the Pabst Theater Group locations within the metropolitan Milwaukee area.

WORK ENVIRONMENT:

The work environment consists of historic buildings that host live music. While performing the duties of this job, the employee is primarily located indoors at Pabst Theater Group Corporate Office. Occasionally the employee is exposed to outside weather conditions when working at other Pabst Theater Group venues. The noise level in the work environment can range from quiet to loud, depending on the type of event. Conditions can include normal to low light conditions.
 

SCHEDULE:

Typically a weekday position, however, weeknights or weekends may be required to incorporate event requirements.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
 

Travel may occasionally be required between PTG venues within the metro Milwaukee area.

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The Pabst Theater Group (PTG Live Events LLC) in Milwaukee Wisconsin is seeking an experienced
individual to manage maintenance needs during events at its venues:  Pabst Theater, Riverside Theater, Turner Hall Ballroom, Miller High Life Theatre, The Fitzgerald, and Vivarium.
 
Responsibilities for this position include monitoring of building systems temperatures, building-related
upkeep and support the facilities standards of cleanliness, safety and functionality. Primary
responsibilities are to staff evening and weekend events and shows.  There are opportunities for
additional hours during the day to help full time staff with larger projects when needed.
 
The ideal candidate for this position will be “Hands On” with the ability to work under minimal
supervision and utilize multiple trade skills in the areas of Plumbing, HVAC, Carpentry, Electrical,
Painting, and Roofing.

PRIMARY PURPOSE: The Facilities Staff supports the setup, maintenance, and breakdown of event spaces to ensure a clean, safe, and welcoming environment. This role works closely with the events and operations teams to prepare venues, assist with logistics, and maintain facilities before, during, and after events.

MAJOR DUTIES AND RESPONSIBILITIES:

• Monitors and controls building temperatures and related equipment during shows or events.
• Provides general assistance to the house manager during shows and events.
• Performs non-critical HVAC preventive maintenance, minor plumbing upgrades, minor electrical work, and general cleaning.
• Completes assigned work orders.
• Performs minor theater seat repair or adjustment.
• Responds to and fixes minor plumbing issues.
• Replaces light bulbs.
• Aids with minor snow removal.
• Supports the facilities standards of cleanliness, safety and functionality
• Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

• High School diploma or GED.
• 2 years of experience in facilities, maintenance, operations, or event support.

PREFERRED QUALIFICATIONS:

• Experience in the areas of plumbing, HVAC, electrical and carpentry.
• Experience in venues, theaters, hospitality, or customer-facing operations preferred.
• Hands-on experience with basic repairs, contractor support, and maintenance systems.
• OSHA 10 certification.
• CPR/First Aid certification.

GENERAL SKILLS/QUALIFICATIONS:

• Familiarity with basic building systems and repair tools.
• Comfort using or learning maintenance software (e.g., Upkeep).
• Attention to detail and follow-through on routine tasks.
• Valid driver’s license and ability to travel between venues.
• Availability for after-hours or weekend support if emergencies arise. 
• Ability to be flexible and make quick decisions, inform others of decisions, and provide rationale for decisions.
• Strong interpersonal skills.
• Ability to work with a wide range of people from different backgrounds.
• Ability to resolve complaints and issues while maintaining a professional and calm demeanor.
• Excellent verbal and written communication skills.
• Strong problem-solving skills.
• Strong organizational skills.
• Proficiency with computers and Gmail.
• Strong work ethic.
• Ability to work autonomously.
• Strong analytical thinking skills.

PHYSICAL REQUIREMENTS:

•     Able to regularly lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.
•     Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus. 
•     Able to use hands to grasp, reach and operate objects, tools, or controls.
•     Regularly required to sit, stand, walk, talk, and hear.
•     Regularly required to bend, twist, climb, kneel and balance.
•     Must comply with any safety or PPE requirements. 

Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

WORK LOCATION(s):  

Any Pabst Theater Group location within the metropolitan Milwaukee area.

SCHEDULE:

Primary schedule has this position working weekdays and weekends.  Weekends are mostly evening hours, but can include an occasional weekend day.  Rare to have daytime hours during the week.  There are opportunities for additional hours during the day to help full time staff with larger projects

WORK ENVIRONMENT:

The work environment consists of historic buildings that host live music. While performing the duties of this job, the employee may be exposed to outside weather conditions while performing certain work duties. The noise level in the work environment can range from quiet to loud. Conditions can include normal to low light conditions.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel: Travel is typically required between venues, and occasionally required to obtain supplies

APPLY NOW

PTG Live Events, LLC, more commonly known as The Pabst Theater Group, is a multi-faceted

entertainment organization that hosts over 500 live events annually across six venues in downtown Milwaukee:

• Pabst Theater
• Riverside Theater
• Miller High Life Theatre
• Turner Hall Ballroom
• The Fitzgerald
• Vivarium

The Pabst Theater Group is dedicated to providing top-notch hospitality to world-class artists and patrons alike.

This is a union-represented position in collective bargaining.

PRIMARY PURPOSE:

 The Event Staff position is a key customer service and operational role at Pabst Theater Group (PTG) events, whose duties include facilitating patron entry, re-entry, and departure from events, guiding patrons to relevant locations within each PTG venue, assisting patrons with ticketing issues, setting up and tearing down of seated events, and other assigned duties.

 MAJOR DUTIES AND RESPONSIBILITIES:

• Provides quality customer service to all PTG patrons and clients.
• Scans physical or digital AXS tickets.
• Facilitates & monitors patron re-entry.
• Guides patrons to various destinations in PTG venues including seat locations, as well as to any bars, restrooms, Box Offices, staircases, elevators, merchandise stands, popcorn stands, & other relevant locations within each venue.
• Assists in proper set up, arrangement, and tear down of Front of House seating or tables at General Admission or Private Event venues where seating/tables are required for an event, labeling, inventory, etc.
• Cleans public-facing spaces at Vivarium, weddings, and private events; including clearing tables, picking up trash, emptying trash and recycling bins, sweeping or mopping floors, and any other cleaning duties assigned by a supervisor
• Operates Coat Check at each venue (when offered to patrons).
• Knows and follows all safety rules, such as safe work practices, and standard operating procedures.
• Adheres to company safety policies and procedures at all times.
• Other job duties as assigned.

 SUPERVISORY/MANAGEMENT RESPONSIBILITIES:

• No direct reports.

 MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

• High School Diploma or GED.
• 1 year of customer service experience.

 PREFERRED QUALIFICATIONS:

• 2 - 3 years of customer service experience.

 GENERAL SKILLS/QUALIFICATIONS:

• Strong interpersonal skills.
• Ability to work with a wide range of people from diverse backgrounds.
• Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
• Excellent verbal and written communication skills.
• Ability to work well with others.
• Extensive knowledge of customer service procedures and principles.
• Organized with attention to detail.
• Community-minded.
• Proficiency with Google Forms and Gmail.
• Knowledge and interest in popular culture and live entertainment.
• Other general qualities would include strong work ethic and organizational skills, ability to work autonomously and strong analytical-thinking skills.

 PHYSICAL REQUIREMENTS:

• Able to lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.
• Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus.
• Regularly required to stand for long periods of time, walk, talk, and hear.
• Occasionally required to bend, twist, kneel and balance. And occasionally required to use hands to grasp, reach and operate objects, tools, or controls.

 Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

 WORK LOCATION(s):  Any Pabst Theater Group location within the metropolitan Milwaukee area.

 SCHEDULE:  The majority of Pabst Theater Group events occur on nights and weekends. Consistent availability during these times is essential for any Event Staff employee, however, scheduling is generally flexible to accommodate employee needs.

 WORK ENVIRONMENT:

 The work environment consists of historic buildings that host live music.  While performing the duties of this job, the employee is primarily located indoors at Pabst Theater Group venues.  Occasionally the employee is exposed to outside weather conditions when posted at venue entrances. The noise level in the work environment can range from quiet to loud, depending on the type of event (including but not limited to: concerts, comedy shows, book tours, etc.).  Conditions can include normal to low light conditions.

 Other Duties

 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.  Duties, responsibilities and activities may change at any time with or without notice.

Travel is not typically required for this position.

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Part-Time Building Maintenance – Help Keep the Spotlight Shining!

Location: Pabst Theater Group – Historic Landmarks of Art, Music & Community

Do you love the idea of working behind the scenes in a place filled with history, creativity, and a touch of theater magic? Join our team at Pabst Theater Group, where every beam, bulb, and brick tells a story.

We’re looking for a part-time Facilities Assistant professional to help preserve the beauty and function of our historic venues. You’ll be part of the crew that keeps the show running—literally—by maintaining the charm and safety of many of Milwaukee's most beloved community spaces .

What You’ll Do:

• Perform light maintenance, repairs, and upkeep throughout our historic buildings
• Troubleshoot everyday issues (from flickering bulbs to finicky fixtures
• Help preserve the theater’s timeless character while keeping it safe and functional for modern audiences

What We’re Looking For:

• A hands-on problem solver who enjoys variety in their day
• Comfortable with basic maintenance, repair, and building systems
• Appreciates the quirks (and rewards!) of working in character-filled spaces
• Dependable, flexible, and team-oriented

Why You’ll Love It Here:

• Work in one of the most unique and inspiring buildings in Milwaukee
• Be part of a small, passionate team that brings the arts to lif
• Every day brings something new—and no two “acts” are ever the same

If you take pride in your work and enjoy being the unsung hero who keeps the curtain rising, we’d love to meet you.

Apply today and help us preserve the past while supporting the next standing ovation

PRIMARY PURPOSE: The Facilities Assistant supports the day-to-day operations of theater facilities by assisting with maintenance, event setup, cleaning, safety, and equipment care. This role ensures the venue remains safe, clean, and fully functional for performers, staff, and patrons.

MAJOR DUTIES AND RESPONSIBILITIES:

• Assists with the daily upkeep of theater venues, lobbies, backstage areas, and restrooms.
• Assists Facilities Manager with daytime maintenance tasks and special projects.
• Supports preventative maintenance such as filter and belt changes, equipment checks, and minor upgrades.
• Performs routine inspections of building systems, including lighting, HVAC, and plumbing.
• Assists with painting, patching, and other minor aesthetic or structural improvements.
• Helps prepare venues for events by ensuring spaces are safe, clean, and functional.
• Maintains exterior areas including landscaping, groundskeeping, the clearing of sidewalks, and the disposal of trash and recycling.
• Assists in emergencies (e.g. leaks, power outages, urgent repairs).
• Replaces light bulbs.
• Aids with minor snow removal.
•     Adheres to all safety standards.
•     Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

•     High School diploma or GED.
• 2 years experience in facilities maintenance or comparable field.
• Experience with hand tools, power tools, and basic building systems.

PREFERRED QUALIFICATIONS:

• Experience in venues, theaters, hospitality, or customer-facing operations preferred.
• Basic experience in a variety of trade skills including plumbing, HVAC, carpentry, painting, electrical work, and general repairs.

GENERAL SKILLS/QUALIFICATIONS:

• Familiarity with basic building systems and repair tools.
• Comfort using or learning maintenance software (e.g., Upkeep).
• Attention to detail and follow-through on routine tasks.
• Valid driver’s license and ability to travel between venues.
• Availability for after-hours or weekend support if emergencies arise. 
• Ability to be flexible and make quick decisions, inform others of decisions, and provide rationale for decisions.
• Strong interpersonal skills.
• Ability to work with a wide range of people from different backgrounds.
• Ability to resolve complaints and issues while maintaining a professional and calm demeanor.
• Excellent verbal and written communication skills.
• Strong problem-solving skills.
• Strong organizational skills.
• Proficiency with computers and Gmail.
• Strong work ethic.
• Ability to work autonomously.
• Strong analytical thinking skills.

PHYSICAL REQUIREMENTS:

•     Able to regularly lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.
•     Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus. 
•     Able to use hands to grasp, reach and operate objects, tools, or controls.
•     Regularly required to sit, stand, walk, talk, and hear.
•     Regularly required to bend, twist, climb, kneel and balance.
•     Must comply with any safety or PPE requirements. 

Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

WORK LOCATION(s):  

Any Pabst Theater Group location within the metropolitan Milwaukee area.

SCHEDULE:

Primary schedule for this position would be Monday and other weekday daytime hours.  Evening and weekend availability is a plus for on-site emergencies.

WORK ENVIRONMENT:

The work environment consists of historic buildings that host live music. While performing the duties of this job, the employee may be exposed to outside weather conditions while performing certain work duties. The noise level in the work environment can range from quiet to loud. Conditions can include normal to low light conditions.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel: Travel is typically required between venues, and occasionally required to obtain supplies.

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Are you ready to take the next step in your culinary career with a truly unique role at the heart of an entertainment leader? We’re seeking a Sous Chef with the creativity, precision, and drive to thrive in a high-profile, fast-paced kitchen in one of the most reknown hospitality venues in the United States.

As the right hand to our Executive Chef, you’ll have the opportunity to shape menus, mentor rising culinary talent, and showcase your craft to a discerning and unique clientele. This is more than a kitchen role—it’s a stage for innovation, creativity, and culinary excellence.

We offer:

• The chance to work alongside renowned culinary talent in a nationally recognized environment.
• A platform to elevate your career and reputation in the industry.
• The ability to influence and refine the culinary identity of a high-profile establishment.
• A culture of collaboration, inspiration, and uncompromising standards.

This role is ideal for a chef with exceptional skills, a passion for innovation, and the ambition to make an impact in a visible and influential setting. If you’re ready to step into the spotlight and help define the future of our kitchen, we want to hear from you.

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PTG Live Events, LLC, more commonly known as The Pabst Theater Group, is a multi-faceted entertainment organization that hosts over 500 live events annually across six venues in downtown Milwaukee:

• Pabst Theater
• Riverside Theater
• Miller High Life Theatre
• Turner Hall Ballroom
• The Fitzgerald
• Vivarium

The Pabst Theater Group is dedicated to providing top-notch hospitality to world-class artists and patrons alike.

This is a union-represented position in collective bargaining.

Primary Purpose:

 The Stage Door Security position secures and guards the access to the venue from the  beginning through completion of an event by checking credentials, enforcing security  procedures, and providing quality customer and client services as established by PTG.

 Major Duties and Responsibilities:

• Maintains access control to both interior and exterior locations of venues as that

         relates to artists, staff and patrons.

• Communicates directions to tour personnel, renters, and vendors.
• Enforces parking permits and venue access rules.
• Completes reports by recording observations, information, occurrences, and

        surveillance activities.

• Secures premises and personnel by patrolling property and access points.
• Investigates security breaches, incidents, and other alarming behavior.
• Checks credentials and screens individuals entering the venue.
• Assists tours and production staff with parking and street management logistics.
• Adheres to company safety policies and procedures at all times.   Other responsibilities and duties as assigned.

Minimum Required Education and Experience:

• High School Diploma or GED.
• 1 year of Event Security experience.
• 1 year of customer service experience.

Preferred Qualifications:

• 2+ year(s) of Event Security experience.
• 2+ year(s) of customer service experience.
• Knowledge and interest in popular culture and live entertainment.

 General Skills/Qualifications:

• Strong interpersonal skills.
• Ability to work with a wide range of people from diverse backgrounds.
• Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
• Proven track record of reliability.
• Excellent verbal and written communication skills.
• Strong critical thinking.
• Problem-solving skills.
• Ability to work well with others.
• Community-minded.
• Proficiency with Gmail.
• Strong work ethic.
• Helpful, courteous attitude.
• Ability to work autonomously.
• Strong analytical thinking skills.

Physical Requirements:

• Ability to lift and/or move up to 25lbs.
• Occasionally required to bend, twist, kneel, stoop and balance.
• Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus.
• Regularly required to stand for long periods of time, walk, talk, and hear.
• Ability to walk over rough and uneven terrain.

 Reasonable accommodations are made to enable individuals with disabilities to perform  essential job functions.

Work Location(s):
 Security is posted at the following  Pabst Theater Group locations  within the metropolitan Milwaukee area: Miller High Life Theater, Riverside Theater,  Pabst Theater, and Turner Hall Ballroom.

Schedule:
 Pabst Theater Group events can occur on  any day of the week, with varying  venue access and load-in times starting in the morning or early afternoon, and load-out  times ending in the late evening. Consistent availability throughout the morning,  afternoon, and evening is essential for any Security employee, however, scheduling is  generally flexible to accommodate employee needs.

Work Environment:

 While performing the duties of this job, the employee frequently works in outside  weather conditions. The employee occasionally works near moving mechanical parts  and in high, precarious places and is occasionally exposed to cold, wet, and/or humid  conditions. The noise level in the work environment is usually quiet to moderate.

Other Duties:

 Please note this job description is not designed to cover or contain a comprehensive  listing of activities, duties or responsibilities that are required of the employee of this job.

 Duties, responsibilities and activities may change at any time with or without notice.

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Overview

PTG Live Events, LLC, more commonly known as The Pabst Theater Group, is a multi-faceted entertainment organization that hosts over 600 live events annually across five venues in downtown Milwaukee: Pabst Theater, Riverside Theater, Turner Hall Ballroom, Miller High Life Theatre and The Vivarium. The Pabst Theater Group is dedicated to providing top notch hospitality to world-class artists and patrons alike.

Street Team members are responsible for distributing promotional materials (flyers/posters) at various locations, venues, and events around the Milwaukee area. This is an unpaid position based out of Downtown Milwaukee.

Position Duties & Responsibilities:

• Pick up flyers at designated pickup location(s)
• Distribute flyers at locations on designated route(s) and other areas as assigned
• Take photos of flyers/posters at these designated locations
• Capture cell phone videos at Pabst Theater Group shows

Qualifications:

• Must have a reliable method of transportation
• Must have a reliable smartphone with HD and/or 4K video capabilities (most phones within the past 3-5 years)
• Must be eager to talk to people about live music/events and willing to approach and interact with people they may not know
• Must be available for 2-3 hours each month to complete designated route during local business hours of operation
• Proficient communication skills
• Willing to travel to various parts of the Milwaukee area
• Prior street team experience is preferred, but not required
• Passion for live music, culture, and social media
• Must be at least 18 years of age

Compensation:

This is an unpaid volunteer position. However, if accepted onto the street team, you will have access to free tickets for shows at Riverside Theater, Pabst Theater, Miller High Life Theatre, Turner Hall Ballroom, and the Vivarium based on ticket availability

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PRIMARY PURPOSE: The Usher position is responsible for providing exceptional customer service to patrons attending events. This role ensures smooth entry, seating, safety, and overall satisfaction of attendees. Ushers act as the first point of contact, assisting with directions, ticket verification, and enforcing venue policies while maintaining a friendly and professional demeanor.

MAJOR DUTIES AND RESPONSIBILITIES:

• Provides guest assistance by greeting and welcoming patrons as they arrive at the venue.
• Assists guests with finding their seats and navigating the venue(s).
• Provides information about event schedules, amenities, and venue policies and procedures.
• Checks and scans tickets for authenticity and correct seating.
• Directs guests to the appropriate entrances, sections, or VIP areas.
• Monitors crowd flow and ensures adherence to safety regulations.
• Reports any suspicious activity, hazards, or incidents to security or management.
• Assists in emergency evacuations as directed by House Manager and Event Staff Management.
• Distributes programs, flyers, or promotional materials as needed.
• Assists with post-event clean-up and resetting of the venue.
• Adheres to all safety standards.
• Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

•     High School diploma or GED.

PREFERRED QUALIFICATIONS:

•     Previous customer service or hospitality experience.

GENERAL SKILLS/QUALIFICATIONS:

•  Strong communication and interpersonal skills.
•  Professional appearance and demeanor.
•  Ability to work well with others that includes a wide range of people form diverse backgrounds.
•  Ability to resolve customer complaints and issues while maintaining a professional, calm and courteous demeanor.
•  Excellent verbal and written communication skills.
•  Organized and attention to detail.
•  Proficiency with Gmail.
•  Strong work ethic and an ability to work autonomously.

PHYSICAL REQUIREMENTS:

•     Able to occasionally lift and/or move items up to 25 lbs.
•     Able to use close vision, distance vision, depth perception, and adjustment of focus. 
•     Required to stand for extended period of time.
•     Occasionally required to bend, twist, climb, kneel and balance.
•     Regularly required to sit, walk, talk and hear.
•     Must comply with any safety or PPE requirements. 

Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

WORK LOCATION(s):  Any Pabst Theater Group location within the metropolitan Milwaukee area.

SCHEDULE:  The majority of Pabst Theater Group events occur on nights and weekends. Consistent availability during these times is essential for any Usher employee, however, scheduling is generally flexible to accommodate employee needs.

WORK ENVIRONMENT: The work environment consists of historic buildings that host live music.  While performing the duties of this job, the employee is primarily located indoors at Pabst Theater Group venues.  The noise level in the work environment can range from quiet to loud, depending on the type of event (including but not limited to: concerts, comedy shows, book tours, etc.).  Conditions can include normal to low light conditions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time, with or without notice.

Travel is not typically required for this position.

APPLY NOW