PRIMARY PURPOSE: The Production Manager oversees all technical and logistical
aspects of live events with core duties that include the advancement of shows,
communication ahead of a show (pre-planning), and coordinating with the artist to
manage the production team. This position also carries staff management and
technical oversight responsibilities.

MAJOR DUTIES AND RESPONSIBILITIES:

• Advances all event details for venue.
• Manages the production team including scheduling, training, and crew
  compliance with union contract requirements.
• Acts as the on-site point person in employee relations issues, including
  conflict resolution.
•  Adheres to a budget, ensuring all costs are being tracked, monitored and
  within designated limits.
•  Coordinates and completes payroll for venue’s production department.
• Provides technical oversight.
• Executes and solves production issues that may arise at any given point in
  the show timeline.
•  Manages the budget and financial responsibility for production costs.
• Oversees the load in and load out of the show artists, vendors, etc.
• Ensures safety compliance and adheres to OSHA, ANSI, and NEC standards.
• Coordinates and works as liaison with all other departments.
• Adheres to all safety standards.
• Performs other duties as assigned.

DIRECT REPORTS:
Audio 1, Audio 2, Lighting Director, Steward, Stagehands
 

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:
●      4 years of experience in Production-related event planning.

●      4 years of experience in large scale audio and lighting design.
●      High School diploma or GED.
●      Working knowledge and proficiency in Google Docs, Gmail, and Microsoft.

PREFERRED QUALIFICATIONS:
●      4-year bachelor’s degree from an accredited university in business, music, or
related field.
●      1 year of supervisory experience.
●      Experience with VectorWorks software.
●      Experience with Adobe Suite software.
●      Demonstrated understanding of lightning and audio systems software.
 

GENERAL SKILLS/QUALIFICATIONS:
● Demonstrated leadership abilities.
● Ability to coach and mentor others.
● Ability to be flexible and make quick decisions, inform others of decisions, and provide
rationale for decisions.
● Strong interpersonal skills.
● Ability to work with a wide range of people from different backgrounds.
● Strong customer service skills with an ability to resolve customer complaints and issues
while maintaining a professional and calm demeanor.
● Excellent verbal and written communication skills.
● Organized with attention to detail.
● Knowledge and interest in popular culture and live entertainment.
● Community-minded.
● Strong work ethic.
● Ability to work autonomously.
● Ability to work as part of a team.
● Strong analytical thinking skills.
 

PHYSICAL REQUIREMENTS:
●      Able to regularly lift and/or move up to 50 lbs. and occasionally lift and/or
move up to 75 lbs.
●      Able to use close vision, distance vision, depth perception, color
determination, and adjustment of focus. 
●      Regularly required to sit, stand, walk, talk, and hear.
●      Regularly required to bend, twist, climb, kneel and balance.
●      Regularly required to stand for long periods of time.

●      Occasionally required to use hands to grasp, reach and operate objects,
tools, or controls
●      Must comply with any safety or PPE requirements. 
Reasonable accommodations are made to enable individuals with disabilities to perform
essential job functions.

WORK LOCATION(s): Riverside Theater.

SCHEDULE: The majority of Pabst Theater Group events occur on nights and
weekends. Consistent availability during these times is essential. Presently this position
is the Production Manager for approximately 125 shows a year, primarily at the
assigned venue. However, the Production Manager may occasionally need to work
another PTG Live Event at another venue.

WORK ENVIRONMENT: The work environment consists of historic buildings that host
live music. While performing the duties of this job, the employee is primarily located
indoors at Pabst Theater Group venues. Occasionally the employee is exposed to
outside weather conditions during the course of performing job duties. The noise level in
the work environment can range from quiet to loud, depending on the type of event
(including but not limited to: concerts, comedy shows, book tours, etc.). Conditions can
include normal to low light conditions.

Travel is not typically required for this position.

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PTG Live Events, LLC, more commonly known as The Pabst Theater Group, is a multi-faceted entertainment organization that hosts over 500 live events annually across six venues in downtown Milwaukee:

• Pabst Theater
• Riverside Theater
• Miller High Life Theatre
• Turner Hall Ballroom
• The Fitzgerald
• Vivarium

The Pabst Theater Group is dedicated to providing top-notch hospitality to world-class artists and patrons alike.

This is a union-represented position in collective bargaining.

PRIMARY PURPOSE: Staff Artist Hospitality members are responsible for ensuring artists and their touring parties have a positive and comfortable experience during their time at PTG venues.  This role involves managing all aspects of backstage hospitality, including catering, dressing room setup, and coordinating with venue staff to meet the specific needs outlined in the artist’s ‘rider.’

MAJOR DUTIES AND RESPONSIBILITIES:

• Sets up, breaks down, and attends to catering service(s).
• Sets up and prepares dressing rooms according to the rider and instructions of the DOS manager.
• Cleans and breaks down dressing rooms at the end of show.
• Launders, folds, and puts away bath towels, stage towels and kitchen towels.
• Washes dishes that were used and cleared from the dressing rooms, or dishes used to prep items for the dressing rooms.
• Operates elevator by safely transporting passengers between floors in the building.
• Sets up and tears down furniture and supply arrangement of dining room, dressing rooms, and prep areas.
• Cleans and sanitizes as needed throughout a shift.
• Selects and plays appropriate music for tour’s backstage listening pleasure.
• Ensures refreshments are replenished throughout the day for barista, production and touring crew.
• Reviews menus with the culinary team so can understand and communicate the menu clearly to local and touring personnel
• Prepares basic food platters per rider requirements and requests as needed.
•     Adheres to all safety standards.
•     Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

•     High School Diploma, or GED.
•     Must be 21 years of age or older.
•     1 year of customer service experience.

PREFERRED QUALIFICATIONS:

•     Knowledge and interest in popular culture and live entertainment.

GENERAL SKILLS/QUALIFICATIONS:

• Strong interpersonal skills.
• Ability to work with a wide range of people from diverse backgrounds.
• Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
• Excellent verbal and written communication skills.
• Ability to work well with others.
• Outgoing personality and professionalism with customers.
• Organizational skills with attention to detail.
• Community-minded.
• Proficiency with Gmail.
• Strong work ethic.
• Ability to work autonomously.
• Strong analytical-thinking skills.

PHYSICAL REQUIREMENTS:

•     Able to regularly lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.
•     Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus. 
•     Regularly required to sit, stand, walk, talk, and hear.
•     Occasionally required to bend, twist, climb, kneel and balance.
•     Occasionally required to use hands to grasp, reach and operate objects.
•     Must comply with any safety or PPE requirements. 

Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

WORK LOCATION(s):  

Any Pabst Theater Group location within the metropolitan Milwaukee area.

SCHEDULE:   

The majority of Pabst Theater Group events occur on nights and weekends.  Must be available to work multiple shifts per week.  Weekend and evening availability is strongly preferred.  Hours are part-time and can vary dramatically from week to week depending on the season. 

WORK ENVIRONMENT:

The work environment consists of historic buildings that host live music.  While performing the duties of this job, the employee is primarily located indoors at Pabst Theater Group venues.  Occasionally the employee is exposed to outside weather conditions if traveling between venues. The noise level in the work environment can range from quiet to loud, depending on the type of event (including but not limited to: concerts, comedy shows, book tours, etc.).  Conditions can include normal to low light conditions.

APPLY NOW

PTG Live Events, LLC, more commonly known as The Pabst Theater Group, is a multi-faceted

entertainment organization that hosts over 500 live events annually across six venues in downtown Milwaukee:

• Pabst Theater
• Riverside Theater
• Miller High Life Theatre
• Turner Hall Ballroom
• The Fitzgerald
• Vivarium

The Pabst Theater Group is dedicated to providing top-notch hospitality to world-class artists and patrons alike.

This is a union-represented position in collective bargaining.

PRIMARY PURPOSE:

 The Event Staff position is a key customer service and operational role at Pabst Theater Group (PTG) events, whose duties include facilitating patron entry, re-entry, and departure from events, guiding patrons to relevant locations within each PTG venue, assisting patrons with ticketing issues, setting up and tearing down of seated events, and other assigned duties.

 MAJOR DUTIES AND RESPONSIBILITIES:

• Provides quality customer service to all PTG patrons and clients.
• Scans physical or digital AXS tickets.
• Facilitates & monitors patron re-entry.
• Guides patrons to various destinations in PTG venues including seat locations, as well as to any bars, restrooms, Box Offices, staircases, elevators, merchandise stands, popcorn stands, & other relevant locations within each venue.
• Assists in proper set up, arrangement, and tear down of Front of House seating or tables at General Admission or Private Event venues where seating/tables are required for an event, labeling, inventory, etc.
• Cleans public-facing spaces at Vivarium, weddings, and private events; including clearing tables, picking up trash, emptying trash and recycling bins, sweeping or mopping floors, and any other cleaning duties assigned by a supervisor
• Operates Coat Check at each venue (when offered to patrons).
• Knows and follows all safety rules, such as safe work practices, and standard operating procedures.
• Adheres to company safety policies and procedures at all times.
• Other job duties as assigned.

 SUPERVISORY/MANAGEMENT RESPONSIBILITIES:

• No direct reports.

 MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

• High School Diploma or GED.
• 1 year of customer service experience.

 PREFERRED QUALIFICATIONS:

• 2 - 3 years of customer service experience.

 GENERAL SKILLS/QUALIFICATIONS:

• Strong interpersonal skills.
• Ability to work with a wide range of people from diverse backgrounds.
• Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
• Excellent verbal and written communication skills.
• Ability to work well with others.
• Extensive knowledge of customer service procedures and principles.
• Organized with attention to detail.
• Community-minded.
• Proficiency with Google Forms and Gmail.
• Knowledge and interest in popular culture and live entertainment.
• Other general qualities would include strong work ethic and organizational skills, ability to work autonomously and strong analytical-thinking skills.

 PHYSICAL REQUIREMENTS:

• Able to lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.
• Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus.
• Regularly required to stand for long periods of time, walk, talk, and hear.
• Occasionally required to bend, twist, kneel and balance. And occasionally required to use hands to grasp, reach and operate objects, tools, or controls.

 Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

 WORK LOCATION(s):  Any Pabst Theater Group location within the metropolitan Milwaukee area.

 SCHEDULE:  The majority of Pabst Theater Group events occur on nights and weekends. Consistent availability during these times is essential for any Event Staff employee, however, scheduling is generally flexible to accommodate employee needs.

 WORK ENVIRONMENT:

 The work environment consists of historic buildings that host live music.  While performing the duties of this job, the employee is primarily located indoors at Pabst Theater Group venues.  Occasionally the employee is exposed to outside weather conditions when posted at venue entrances. The noise level in the work environment can range from quiet to loud, depending on the type of event (including but not limited to: concerts, comedy shows, book tours, etc.).  Conditions can include normal to low light conditions.

 Other Duties

 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.  Duties, responsibilities and activities may change at any time with or without notice.

Travel is not typically required for this position.

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Overview

PTG Live Events, LLC, more commonly known as The Pabst Theater Group, is a multi-faceted entertainment organization that hosts over 600 live events annually across five venues in downtown Milwaukee: Pabst Theater, Riverside Theater, Turner Hall Ballroom, Miller High Life Theatre and The Vivarium. The Pabst Theater Group is dedicated to providing top notch hospitality to world-class artists and patrons alike.

Street Team members are responsible for distributing promotional materials (flyers/posters) at various locations, venues, and events around the Milwaukee area. This is an unpaid position based out of Downtown Milwaukee.

Position Duties & Responsibilities:

• Pick up flyers at designated pickup location(s)
• Distribute flyers at locations on designated route(s) and other areas as assigned
• Take photos of flyers/posters at these designated locations
• Capture cell phone videos at Pabst Theater Group shows

Qualifications:

• Must have a reliable method of transportation
• Must have a reliable smartphone with HD and/or 4K video capabilities (most phones within the past 3-5 years)
• Must be eager to talk to people about live music/events and willing to approach and interact with people they may not know
• Must be available for 2-3 hours each month to complete designated route during local business hours of operation
• Proficient communication skills
• Willing to travel to various parts of the Milwaukee area
• Prior street team experience is preferred, but not required
• Passion for live music, culture, and social media
• Must be at least 18 years of age

Compensation:

This is an unpaid volunteer position. However, if accepted onto the street team, you will have access to free tickets for shows at Riverside Theater, Pabst Theater, Miller High Life Theatre, Turner Hall Ballroom, and the Vivarium based on ticket availability

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PRIMARY PURPOSE: The Usher position is responsible for providing exceptional customer service to patrons attending events. This role ensures smooth entry, seating, safety, and overall satisfaction of attendees. Ushers act as the first point of contact, assisting with directions, ticket verification, and enforcing venue policies while maintaining a friendly and professional demeanor.

MAJOR DUTIES AND RESPONSIBILITIES:

• Provides guest assistance by greeting and welcoming patrons as they arrive at the venue.
• Assists guests with finding their seats and navigating the venue(s).
• Provides information about event schedules, amenities, and venue policies and procedures.
• Checks and scans tickets for authenticity and correct seating.
• Directs guests to the appropriate entrances, sections, or VIP areas.
• Monitors crowd flow and ensures adherence to safety regulations.
• Reports any suspicious activity, hazards, or incidents to security or management.
• Assists in emergency evacuations as directed by House Manager and Event Staff Management.
• Distributes programs, flyers, or promotional materials as needed.
• Assists with post-event clean-up and resetting of the venue.
• Adheres to all safety standards.
• Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

•     High School diploma or GED.

PREFERRED QUALIFICATIONS:

•     Previous customer service or hospitality experience.

GENERAL SKILLS/QUALIFICATIONS:

•  Strong communication and interpersonal skills.
•  Professional appearance and demeanor.
•  Ability to work well with others that includes a wide range of people form diverse backgrounds.
•  Ability to resolve customer complaints and issues while maintaining a professional, calm and courteous demeanor.
•  Excellent verbal and written communication skills.
•  Organized and attention to detail.
•  Proficiency with Gmail.
•  Strong work ethic and an ability to work autonomously.

PHYSICAL REQUIREMENTS:

•     Able to occasionally lift and/or move items up to 25 lbs.
•     Able to use close vision, distance vision, depth perception, and adjustment of focus. 
•     Required to stand for extended period of time.
•     Occasionally required to bend, twist, climb, kneel and balance.
•     Regularly required to sit, walk, talk and hear.
•     Must comply with any safety or PPE requirements. 

Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

WORK LOCATION(s):  Any Pabst Theater Group location within the metropolitan Milwaukee area.

SCHEDULE:  The majority of Pabst Theater Group events occur on nights and weekends. Consistent availability during these times is essential for any Usher employee, however, scheduling is generally flexible to accommodate employee needs.

WORK ENVIRONMENT: The work environment consists of historic buildings that host live music.  While performing the duties of this job, the employee is primarily located indoors at Pabst Theater Group venues.  The noise level in the work environment can range from quiet to loud, depending on the type of event (including but not limited to: concerts, comedy shows, book tours, etc.).  Conditions can include normal to low light conditions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time, with or without notice.

Travel is not typically required for this position.

APPLY NOW