Welcome to The Concierge Club!
The Concierge Club is designed for die-hard live music fans. We offer exclusive perks including discounted and free tickets, early access to seats, and a personalized site for easy purchasing. Members also receive access to a personal box office attendant for fast assistance with any ticketing issues. With significant time and cost savings, the membership pays for itself.
Memberships for 2027 are valid January 1, 2027-December 31st, 2027
Member Perks
- 2 Free Tickets to 2 shows in 2027
- Special Ticket Giveaways
- Discounted Tickets
- Access to a Fan Account for easy ticket purchasing
- Personal Box Office Access for any ticketing questions
- Free Quickpasses to available shows to skip the line
- Front Row Reserved Seating at GA Seated shows
- 20% Off Drinks at shows
- Free Snack at the bar upon presenting your Member Card
- Weekly Newsletter featuring special show discounts
- Exclusive Venue Tours
- Members-Only End-of-Year Gift
- Official Member Card
*Almost every show is available. Only a few are excluded due to artist contracts.
Reviews from our current members:
"Access to priority shows that I couldn't previously get tickets for"
"The lack of additional online fees"
"It's been better than even expected"
"Last minute ticket freebies"
"The simplicity of being able to get tickets in advance without having to compete and see whether you end up being able to retain the tickets you selected"
MEMBER FAQ
What is the best part about joining the Concierge Club?
The access to Member exclusive tickets to AMAZING seats to all of our venues! This includes reduced ticketing fees, ticket giveways, and member only discounts.
How do I pick my two free shows?
Almost every show is available. Only a few are excluded due to artist contracts. Receive 2 free tickets to 2 shows per membership period - simply email conciergeclub@ptglive.com for any ticket requests!
Can I share a Membership?
No, the Membership is not transferable. If you would like to purchase tickets for a friend,
you are welcome to do that. The tickets you purchase using your Membership must be
purchased under your account and held at will call.
What if my email changes?
If you need to change your email address, please email us so we can update it. If your
email address is not up to date you will miss out on the weekly newsletter and access to
FanAccount.
Can I buy a Membership as a gift?
Yes! Email conciergeclub@ptglive.com to learn how you can give the gift of the best seats when they go on sale.
How do Ticket Alerts work?
In your weekly newsletter, you will receive discounts, free ticket offers, and low ticket
alerts as they become available.
What is FanAccount?
FanAccount is a private site where Concierge Club Members can claim ALL of your tickets. You can sign in with your current AXS login info and browse the site. All ticket purchasing is the same as purchasing tickets through the concierge club email, with concierge seats on reserve for you to choose from. These tickets will be cheaper than purchasing tickets through any other online method. Tickets will generally be added during pre-sale, but will still have those nice seats on reserve that only you can view. You are always welcome to still purchase tickets through the concierge email before pre-sale if preferred! We will also have all FREE ticket offers, DISCOUNTED tickets, and FREE Quickpasses on this site for you to easily access. Simply login using your AXS account access these deals!
What shows can I purchase tickets to?
Members can purchase tickets to any show that we have availability for that is not sold
out provided the event is ticketed by the Pabst Theater Group. Please note this excludes
VIP or AXS Premium tickets as well as events such as A Christmas Carol, Shen Yun
and some Milwaukee Ballet events. Please email conciergeclub@ptglive.com or call
414-242-8135 to reserve your order.
Do I have to pay fees?
You will save tremendously on service fees. Of course, the Historical/Preservation fee, Facility maintenance fees, and sales tax still apply.
What if the show I want to attend is sold out?
Please reach out to us and if tickets become available we will let you know.
Can I get a refund?
All memberships are non-refundable and non-transferable.
Still have questions? Email us at conciergeclub@ptglive.com